Effective date: June 20, 2019
TDD Digital Services LTD (“us”, “we”, or “our”) operates the www.trustedd.com website (hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
TDD Digital Services LTD uses the collected data for various purposes:
TDD Digital Services LTD may process your Personal Data because:
TDD Digital Services LTD will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Cyprus and choose to provide information to us, please note that we transfer the data, including Personal Data, to Cyprus and process it there
Under certain circumstances, TDD Digital Services LTD may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
TDD Digital Services LTD may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. TDD Digital Services LTD aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Matomo (formerly Piwik)
This website uses the open source web analytics service Matomo. Matomo uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before it is stored.
Matomo cookies remain on your device until you delete them.
The storage of Matomo cookies is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
The information generated by the cookies about your use of this website will not be disclosed to third parties. You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website.
If you do not agree with the storage and use of your data, you can disable this feature here. In this case, an opt-out cookie will be stored in your browser to prevent Matomo from storing your usage data. If you delete your cookies, this will mean that the opt-out cookie will also be deleted. You will then need to reactivate it when you return to our site if you wish your activity not to be tracked.
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
[x] You are not opted out. Uncheck this box to opt-out.
Wistia (http://wistia.com/) is a popular video hosting platform that lets businesses integrate marketing and analytics features and functions into their videos. It’s like YouTube for businesses. The Turnstile email collector feature from Wistia can be a useful marketing tool that collects email addresses of users who’ll view videos on your website or from website where your video will be embedded.
This site uses plugins from Wistia a service for hosting and playing videos. It is operated by Wistia Inc., 17 Tudor Street, Cambridge, Massachusetts, United States, USA.
The Wistia server is informed about which of our pages you have visited. If you’re logged in to your Wistia account, Wistia allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Wistia account.
Wistia collects personal data primarily for the purposes of marketing. Data collected includes name, email address, ip address, completed forms, website visitor data, organization, . This data is used to market our products to these individuals. We also collect personal data for customer service purposes. This data includes email address, and name. This data is used by our customer support team to provide help to our customers with Wistia products that they use. Finally, we collect personal data for service maintenance purposes. Our product is a software platform which customers interact via the web. We collect ip address and in limited cases name and email addresses. This information is then used to help maintain and improve our software services.
Further information: https://wistia.com/privacy
Trustedd.com uses Zapier to connect and share data between multiple web services used by Trustedd.com.
The responsible entity is:
Zapier, Inc., 548 Market St. #62411, San Francisco, CA 94104-5401
Zapier Inc. is certified under the “Privacy Shield” agreement between the European Union and the United States, thus ensuring compliance with European data protection standards (see: https://www.privacyshield.gov/).
You may find further information about Zapier’s data processing and data protection here:
Our site uses Typeform, an online form software provided by Typeform, SL. (“Typeform”), to create interactive learning experiences within our programs. Although these forms include the option to include an email address when submitting the interactive activities, this information is only used to email users a copy of their answers and is not connected in any way to any other data.
The responsible entity is:
TYPEFORM SL, at Carrer Bac de Roda, 163, local, 08018 – Barcelona (Spain), C.I.F. (Spanish tax identification number) B65831836. The Company is registered in the Commercial Registry of Barcelona, page B-421911, folio 145, volume 43262.
Google reCAPTCHA v3
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our website. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).
reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.
The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.
Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.
We use CRM systems of the provider Help Scout Inc., 131 Tremont St, Boston, MA 02111-1338, USA, to be able to process requests from users more quickly and efficiently.
Help Scout is certified under the Privacy Shield Agreement, which provides an additional guarantee to comply with European privacy legislation when processing data in the US
( https://www.privacyshield.gov/participant?id=a2zt0000000KzX1AAK&status=Active )
Help Scout uses users’ data only for the technical processing of inquiries and does not pass them on to third parties. To use Help Scout, at least the specification of a correct e-mail address is required. A pseudonymous use is possible. During the processing of service requests it may be necessary to collect further data (name, address).
If users disagree with data collection and data storage in Help Scout’s external system, we provide alternative contact options for submitting service requests by email, telephone, fax or post.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
This site uses YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA for the inclusion of video, represented by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Usually, when you visit an embedded video page, your IP address will be sent to YouTube and cookies will be installed on your machine. However, we have incorporated our YouTube videos into the enhanced privacy mode (in which case, YouTube still contacts the Google DoubleClick service, but Google’s
Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950 To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217 Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Our website address is: https://trustedd.com.